Legal

Privacy Policy

Last updated: August 31, 2025

1. Introduction

At SlapTastic ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered UGC content generation service.

By using SlapTastic, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

  • Account information (name, email address, password)
  • Payment information (processed securely through Stripe)
  • Profile information and preferences
  • Communication records (support tickets, emails)

Content Data

  • Product images you upload
  • Text prompts and instructions
  • Generated images and videos
  • Project metadata and preferences

Technical Information

  • Usage data and analytics
  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our AI content generation services
  • Process your images and generate lifestyle/UGC content
  • Manage your account and subscription billing
  • Provide customer support and respond to inquiries
  • Send service-related communications and updates
  • Analyze usage patterns to improve our platform
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Third-Party Services

We work with trusted third-party services to provide our AI-powered features:

AI Service Providers

  • OpenRouter/Gemini: Image generation processing
  • Anthropic Claude: Script generation and content analysis
  • KIE.ai VEO3: Video generation services

These services may process your uploaded images and prompts to generate content. Each service has its own privacy policy governing data handling.

Other Third Parties

  • Stripe: Payment processing (PCI-compliant)
  • Supabase: Database and file storage
  • Analytics providers: Usage analytics and performance monitoring

5. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encrypted data transmission (SSL/TLS)
  • Secure cloud storage with access controls
  • Regular security audits and monitoring
  • Limited access to personal data on a need-to-know basis

Your uploaded images and generated content are stored securely in Supabase Storage. We retain your content for as long as your account is active or as needed to provide services.

6. Data Retention

  • Account Information: Retained while your account is active
  • Generated Content: Stored until you delete it or close your account
  • Usage Data: Aggregated analytics may be retained for service improvement
  • Payment Data: Handled by Stripe according to their retention policies

7. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access: Request copies of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your personal data
  • Restriction: Request limitation of data processing

To exercise these rights, please contact us using the information provided below. We will respond to requests within the timeframes required by applicable law.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance
  • Provide personalized experiences

Microsoft Clarity and Advertising Partnership

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit theMicrosoft Privacy Statement.

You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of our service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our service. The updated policy will be effective when posted unless otherwise specified.

12. Legal Basis for Processing (EU Users)

For users in the European Union, we process your personal data based on:

  • Contract: To provide our services and fulfill our agreement with you
  • Legitimate Interest: To improve our services and prevent fraud
  • Consent: For marketing communications (where required)
  • Legal Obligation: To comply with applicable laws and regulations

13. Contact Information

For privacy-related questions or to exercise your rights, contact us:

Email: privacy@getslaptastic.com
Data Protection Officer: dpo@getslaptastic.com

🔒 Privacy Commitment

Your privacy is fundamental to our service. We only collect data necessary to provide our AI-powered content generation features and never sell your personal information to third parties. All content processing happens through secure, privacy-conscious AI service providers.